Getting Started with Mistos

Welcome to Mistos — this module walks you through creating your account, signing in, and getting comfortably set up, so you can start seeing your whole money picture in one calm place.

How-To Guides

How to create your Mistos account

Setting up takes about a minute, and everything you enter is saved right on your own device.

1. On the Mistos home page, click Get Started.
2. In the Email field, type your email address.
3. Click Continue.
4. Because you're new, you'll land on the "Plant your garden" step. Type your Name.
5. Choose a Password. A little meter shows Weak, Fair, or Strong as you type, and checks off three simple rules: "At least 8 characters", "Contains a letter", and "Contains a number".
6. Type the same password again in Repeat password. When they match, you'll see "Passwords match".
7. Click Create account. You'll get a warm "Your garden is planted — welcome." and land on your dashboard.

✨ Good to know: You'll notice a note at the bottom of that window: "Zero-knowledge by design — your password never leaves this device." That's a promise — your password stays with you and no one else.

How to sign in when you already have an account

Coming back is quick — Mistos remembers your email and just needs your password.

1. On the home page, click Sign in in the top bar (or Email in the "or sign in:" row).
2. Type your email and click Continue.
3. On the "Welcome back" step, type your Password.
4. Click Sign in. You'll see "Welcome back to your garden." and land on your dashboard.

💡 Tip: Drew a blank on your password? Click Forgot password? on this same screen to get a reset link on its way.

How to sign in with Google

If you'd rather not juggle another password, you can use your Google account instead.

1. On the home page, click Google in the "or sign in:" row (or Continue with Google inside the sign-in window).
2. A Google window opens. Choose your Google account and approve.
3. That's it — you land right on your dashboard.

✨ Good to know: If that email already has a password account, you'll see a "Link your Google account" step. Just enter your password once and click Link & sign in — then either sign-in works from now on.

How to reset a forgotten password

Forgetting a password happens to everyone — here's the calm way back in.

1. Open the sign-in window, type your email, and click Continue.
2. On the "Welcome back" step, click Forgot password?.
3. Confirm your email and click Send reset link.
4. You'll see "Link on its way / Check your inbox." Open your email and click the reset link.
5. On the "Set new password" page, type your New password, then type it again in Confirm. (Tap the little eye icon anytime to peek at what you've typed.)
6. Click Update password, then sign in with your fresh password.

✨ Good to know: For your safety, that "Check your inbox" screen appears no matter what — it's Mistos being careful never to reveal whether an email is registered. If your address is on file, your reset link will arrive shortly.

How to finish your welcome checklist

When you first sign in, Misto offers three small steps that get you up and running fast.

1. On your dashboard, look for the golden Misto bubble at the top: "Three small things to get you started."
2. Click the button — it always points to your next step, moving from Create an account to Set a budget to Plant a goal.
3. Complete that step. It gets a checkmark and a gentle strike-through.
4. Come back and repeat for the remaining two.
5. Once all three are done, the checklist quietly tucks itself away for good.

💡 Tip: Not in the mood right now? Click Hide for now or the X and it'll step aside. Note that sample (demo) data doesn't count toward a step — these need to be your own real account, budget, and goal.

How to add Mistos to your phone's home screen

Adding Mistos as a home-screen icon gives you a fullscreen app you can open with one tap.

1. Open Mistos on your phone and sign in.
2. A few seconds after your dashboard settles, a card slides up from the bottom: "Keep Misto's on your home screen."
3. On Android with Chrome, tap Install for a one-tap setup.
4. On an iPhone with Safari, follow the steps it shows: tap Share, then Add to Home Screen.
5. If you'd like more guidance, tap Show me how. Prefer to skip it? Tap Not now or the close X.

✨ Good to know: This home-screen shortcut works on iPhone today, even though the full App Store version is still on the way. The card only appears on phones, and it won't nudge you again once you've installed it or waved it off.

Frequently Asked Questions

"Why is the Create account button greyed out?"

Misto's just waiting on a few small things before it lets you through. You'll need a Name filled in, and a password that passes all three rules — "At least 8 characters", "Contains a letter", and "Contains a number" — typed the same way in both boxes. If they don't match yet, you'll see "Passwords don't match yet."; once they do, it reads "Passwords match" and the Create account button wakes right up.

"What if I forget my password?"

No worries at all — this is an easy fix. In the sign-in window, click Forgot password?, confirm your email, and click Send reset link. You'll see "Link on its way / Check your inbox.", then just open the email, click the link, and set a new password. Your account and all your information stay exactly where they were.

"The Google sign-in window never opened — what happened?"

Almost always, your browser quietly blocked the popup. You'll see the message "Your browser blocked the sign-in window — allow popups for this site and try again." Allow popups for Mistos, then click Google once more.

⚠️ Heads up: Inside the Mistos Android app, the Google button isn't shown at all (Google doesn't allow sign-in there). Just use your email and password in the app instead.

"Why does my dashboard already show transactions I didn't add?"

That's sample data, put there so you can explore Mistos before adding anything real. Look for the "Preview mode" banner across the top of your dashboard: "You're previewing with sandbox demo data… swap it out for a real connection." When you're ready, click Connect a real bank to clear the demo and start adding your own. (If that ever hiccups, you'll see "Could not disconnect the demo. Please try from Accounts." — just head to the Accounts page and try there.)

"Is my password really private?"

Yes, truly. Mistos is "Zero-knowledge by design — your password never leaves this device." That means your password stays with you, on your own device, and isn't something Mistos can see or hand over. It's one of the ways your money stays your business.